Application Maintenance and Support

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Maintenance and Support

Practically any successful project expects a permanent support. Sometimes a small site needs some functional modifications, design changes, etc.A large serious project demands a permanent monitoring (in restrained terms 24/7), search optimization, update, etc. Whatever support your project needs-S.A.Info Technology is ready to offer You a necessary team to develop Your business. Usually when the client project moves from one level to other (for example a scenario such as end-to-end product lifecycle engagement), we ensure the retention of key members of the development team to support the client. Outsourced maintenance & support will ensure services are delivered as per the agreed Service Level Agreement defined at the start of the project. Outsourcing will enable a client to keep their own resources for in-house initiatives, and our competitive cost will translate into lower maintenance costs bringing higher margins.

Our maintenance and support service extend to cover:

  • User identified Bug fixing
  • Minor changes and feature updates
  • Product performance tuning
  • User level installation support
  • Product usage troubleshooting
  • Product documentation and support during migration to new releases

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